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    How to build a better common mistakes workflow in AI Customer Support

    This tutorial shows a simple repeatable way to work with AI Customer Support while focusing on common mistakes. Step 1: Define the result you want. Write down the output format, quality requirements, and any limits before you start. Step 2: Prepare a small representative example. Test with...
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    Business AI Agents knowledge guide: improving useful tools

    A useful way to understand Business AI Agents is to separate the goal, the input, the model or tool, and the way the output is evaluated. One important area is useful tools. Define what a good result looks like before changing tools or settings, then test one variable at a time so you can tell...