Recent content by wavesmegan

A practical understanding of AI Customer Support starts with knowing what the system does well, where it is unreliable, and how to validate the result. One important area is learning curve. Define what a good result looks like before changing tools or settings, then test one variable at a time...

One thing worth trying with Exploring AI Projects: community experiences is a controlled comparison around projects and community. Use the same input for each test and note what changes in the output rather than judging from a single run. That should make it easier to tell whether the change is...

When working with AI Agents, the biggest gains usually come from treating it as a repeatable workflow rather than a one-off prompt or experiment. One important area is performance. Define what a good result looks like before changing tools or settings, then test one variable at a time so you...