Recent content by sofia9447

A practical understanding of AI Customer Support starts with knowing what the system does well, where it is unreliable, and how to validate the result. One important area is prompt design. Define what a good result looks like before changing tools or settings, then test one variable at a time...

For Understanding Browser Agents: data quality and security, I would separate the problem into setup, output quality and repeatability. browser and agents fits into that because it can change the result quite a lot depending on the workflow. If you share the exact setup, it would be easier to...

I have a question about Robot Programming that may be useful for other people working with it too. I am particularly interested in customisation and evaluation. I would like to compare approaches that people have actually used rather than just theoretical suggestions. Are there any settings...