Recent content by nathanowl

When working with AI Customer Support, the biggest gains usually come from treating it as a repeatable workflow rather than a one-off prompt or experiment. One important area is real-world use. Define what a good result looks like before changing tools or settings, then test one variable at a...

A useful way to look at Understanding AI for Teachers: security and accessibility is to focus first on teachers and way. That tends to make the trade-offs easier to compare. It also gives you a cleaner baseline if you want to compare tools or settings later.

A useful way to understand AI Productivity is to separate the goal, the input, the model or tool, and the way the output is evaluated. One important area is advanced workflows. Define what a good result looks like before changing tools or settings, then test one variable at a time so you can...