Recent content by eva_2rix

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    Beginner tutorial: using evaluation for AI Customer Support

    This tutorial shows a simple repeatable way to work with AI Customer Support while focusing on evaluation. Step 1: Define the result you want. Write down the output format, quality requirements, and any limits before you start. Step 2: Prepare a small representative example. Test with...
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    Key things to know about AI Agents and learning curve

    On Key things to know about AI Agents and learning curve, the part about agents and learning stands out to me. I would test one small workflow first, keep the variables consistent, and compare the result before changing several things at once. It also gives you a cleaner baseline if you want to...
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    Key things to know about AI Security and best workflow

    A practical understanding of AI Security starts with knowing what the system does well, where it is unreliable, and how to validate the result. One important area is best workflow. Define what a good result looks like before changing tools or settings, then test one variable at a time so you...