Recent content by driversofia

For AI APIs, it helps to think in terms of inputs, constraints, verification, and iteration. One important area is cost control. Define what a good result looks like before changing tools or settings, then test one variable at a time so you can tell what actually improved the outcome. Another...

I wanted to start a broader future possibilities thread around AI Customer Support. A useful angle is best workflow, but it also connects with evaluation. Different tools and workflows can produce very different results even when the goal is similar. It would be interesting to compare...