Recent content by captain_erin

  1. captain_erin

    AI Analytics & Growth knowledge guide: improving getting started

    When working with AI Analytics & Growth, the biggest gains usually come from treating it as a repeatable workflow rather than a one-off prompt or experiment. One important area is getting started. Define what a good result looks like before changing tools or settings, then test one variable at...
  2. captain_erin

    What are the biggest mistakes with accessibility in Voice Agents?

    I think accessibility and voice is the key part of this topic. A practical approach is to define the outcome you want, test it with a small example, and then check quality, speed and reliability separately. It is usually easier to troubleshoot when each change is tested on its own.