Recent content by anna4871

  1. anna4871

    How do you improve evaluation when working with AI Customer Support?

    There are several ways to approach AI Customer Support, so I wanted to compare experiences. I am particularly interested in evaluation and security. I would like to compare approaches that people have actually used rather than just theoretical suggestions. What has worked best for you, and...
  2. anna4871

    Autonomous Robots knowledge guide: improving prompt design

    For Autonomous Robots, it helps to think in terms of inputs, constraints, verification, and iteration. One important area is prompt design. Define what a good result looks like before changing tools or settings, then test one variable at a time so you can tell what actually improved the...